The trial, the plans, safety, cancellation, and support — the questions parents and students ask us most.
Every new student account starts on a 42-day Advanced trial (no card required): full AI Study Coach, AI Mock Exams, SNAP readiness score, and every Advanced feature unlocked. On day 43 the account converts to the Free plan automatically. There is no surprise charge — you only pay if you actively subscribe.
Study dashboard, Curriculum Tree, Short Notes, past-paper practice, placement assessment, and 5 AI Study Coach questions per month. Advanced-only features (AI Mock Exams, full SNAP score, unlimited AI coach) re-gate.
Student plans start at LKR 3,000/month for O/L (Core), LKR 4,500/month (Exam), LKR 7,500/month (Mastery). A/L plans start at LKR 6,000/month. Multi-child family discounts apply automatically (10% off 2nd child, 15% off 3rd, 20% off 4th+) on any plan priced above the LKR 3,000/month minimum charge; O/L and Pre-O/L Core sit at that minimum, so those children are LKR 3,000 either way. See the full breakdown on the Pricing page.
Read the Package Guide for a plain-language walk-through of Free, Core, Exam, and Mastery — who each plan is for and what problem it solves.
Yes. Cancel from your dashboard at any time. Your plan stays active until the end of the billing period, then reverts to Free. No cancellation fees, no lock-in contracts.
You ask a question; the coach searches our syllabus-aligned Knowledge Packs and returns a grounded answer with a worked example. If the coach isn’t confident, it says so and points to the source material — no fabricated formulas.
The interface is fully trilingual (English, Sinhala, Tamil). The AI Study Coach answers in any of the three languages. Curriculum content is in English today, with Sinhala and Tamil expanding through 2026.
12+ O/L and A/L subjects including Mathematics, Science, English, Physics, Chemistry, and Combined Mathematics. The Own Your Future track adds Digital Literacy, AI Aptitude, Employability, Financial Literacy, and Entrepreneurship.
Yes. Under-18 accounts require parent consent by design. We follow Sri Lanka’s PDPA, do not sell personal data, and use PayHere for card processing so no payment details ever touch our servers. Read more at CSR and About.
Yes. Parents get a dedicated dashboard showing weekly readiness score, topics mastered, and gaps still to close. Under-18 accounts also require parent consent to sponsor a paid plan — you approve; your child owns the study.
Email support@idasara.org, call +94-70-158-6690, or use in-app help. We respond within 24 hours on business days.